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Edify  (Stock symbol: EDFY ) Acquired by Intervoice (2005 $ 33,500,000)

2840 San Thomas Expressway
Santa Clara, CA 95051
Website Company Summary Management Team

Outside board: (May no longer be on the board) Steven Berkeley (Quantum);  Kelly Conway (Tech Solutions);  Tench Coxe (Sutter Hill Ventures);  Burton McMurtry (TVI);  Stewart Schuster (Brentwood Venture Capital General Partner)

Business description: Edify is a leading provider of voice and speech solutions for the enterprise. For more than 13 years, Edify has helped more than 2,000 companies automate their customer service, improving customer satisfaction and enabling new revenue generating opportunities while reducing operational costs. Voice and speech applications built with Edify are scalable, multilingual and flexible, allowing companies to easily integrate multiple backend systems with a variety of contact interfaces. Edify's open, standards-based platform manages millions of customer interactions every day across a broad range of industries. The Edify Speech Solutions Group and consultancy experts provide customers access to an elite team of speech experts who rapidly build and deliver successful speech solutions that drive increased customer satisfaction at reduced costs.
Customers include: American AirlinesApplied MaterialsAspect SoftwareBloombergDellFord Motor CompanyGE Capital Mortgage ServicesGE Medical SystemsGeneral MotorsGeorgia PacificOracleSearsSolectronStaplesTicketmasterVerizonWorldcomXilinx;  American Skandia;  Banamex;  Bell South;  CableAnd Wireless;  Ceredian;  Cole Managed Vision;  CompUSA;  Daiwa Bank;  Delta Airlines;  Eddie Bauer;  Hallmark;  Kraft;  Nordstgrom;  Rockwell;  Safeco;  Shell Oil;  Spiegel;  Sprint PCS;  Sprint-Canada;  Whirlpool
Partners include: Aspect SoftwareCisco SystemsCompaqHPKodakKPMGMicrosoftNetManageNuance CommunicationsPeopleSoftSAP Labs U.S.Siebel SystemsTandem ComputersVerizonVisa;  Bell South;  Chase Manhattan Bank;  CMG;  Logica;  PW;  Rockwell;  SpeechWorks

Capital raised: 28.6M
Ownership: Acquired by Intervoice (2005 $ 33,500,000)
Stock Symbol: EDFY
Angels/other VCs: Steven Berkeley (Quantum)
Corporate investors: NovellTVI

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Record updated: May 2005
Sector: Software
Year Founded: 1990
Headcount: 151-200 as of Jun 2003
Capital Raised: 28.6M
Ownership: Acquired by Intervoice (2005 $ 33,500,000)
Stock Symbol: EDFY