Encover is the first and only technology-enabled service provider exclusively focused on service contracts. We deliver comprehensive outsourced sales capabilities and a robust Service Application for every segment of service contract management. From high volume, low dollar contracts to strategic high value contracts, from installed base management to channel facilitation, our outsourced team understands the nuances of the service contract lifecycle both for manufacturers and their channel partners. Our technology-enabled services engage all the members of your value chain: internal sales teams, service partners, distributors, resellers and end customers. Our Encover Service Application can be used by each of these groups to streamline the administrative tasks around service contract management. Our outsourced service sales experts, empowered by this same software, provide the full range of service contract management services: from coaching each of these groups throughout the service contract cycle, to managing the entire process on an outsourced basis. This combination of technology-enabled services is proven to speed your time to benefit, and reduce your dependency on IT resources.
NetSuite ; Salesforce.com ; ASMFI; Everything Channel ; Hahn Consulting ; MarketOne ; Siemens Medical Solutions; Tata Consultancy Services