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4677 Old Ironsides Drive, Suite 450
Santa Clara, CA 95054
Website Company Summary Management Team

Outside board: (May no longer be on the board) Sam Jadallah (Mohr, Davidow Ventures) Max D Hopper (Max D. Hopper Associates Founder)

Business description: Jamcracker operates a managed services delivery, billing, and support platform that aggregates and distributes on-demand services through a global ecosystem of Service Providers, VARs, System Integrators, and ISVs. IT and Communications Service Providers, including many of the world's largest telcos and hundreds of MSPs and VARs, leverage Jamcracker's Services Delivery Network (JSDN) to source, bundle, deliver, and support a broad array of value-added services for their business customers. Software as a Service (SaaS) ISVs leverage the JSDN as a distribution platform to support direct and indirect customer acquisition, lifecycle management, and support. On-demand solutions available through the JSDN include messaging, collaboration, security, online data backup, wireless, and business productivity solutions from Microsoft, Webex, McAfee, Motorola, Blackberry, IBM, and dozens of other on-demand solution providers.
Customers include: ApexonBlue Martini SoftwareDocumentumDoradoKANA SoftwareTelus;  Adeptia;  Asterand;  Aventail;  Covad;  GoRemote;  GRIC;  One Work Place
Partners include: AccentureAdvanced Micro DevicesAztecsoftBEA SystemsBroadSoft Critical PathIcarianManagemarkMcAfee MicrosoftOpSourceOpswareOracleRed HatSun MicrosystemsSupport.comTelus UnisysWebEx CommunicationsXO Communications ;  19Marketplace ;  Employease;  JBoss Group;  KitASP ;  PostgreSQL

Rounds: 4
Capital raised: 170.4M
Last Round: amount undisclosed
Ownership: Private  
VCs include: Bay PartnersGabriel Venture PartnersMorgan Stanley Venture PartnersTelos Venture PartnersRobertson StephensGoldman SachsInternet Capital GroupKKR;  Fleet Equity Partners;  Navis Partners;  Soros Private Equity Partners

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Last Mentions

Record updated: Aug 2010
Sector: Internet
Year Founded: 1999
Headcount: 151-200 as of Mar 2008
Rounds: 4
Capital Raised: 170.4M
Last Round: amount undisclosed
Ownership: Private