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KANA Software  (Stock symbol: KANA.PK ) Acquired by Verint (2014 $ 5,140,000,000 )

840 West California Avenue #100
Sunnyvale, CA 94086
Website Company Summary Management Team

Outside board: (May no longer be on the board) William T. Clifford (Gartner Group Former CEO) John Nemelka (NightWatch Capital Group Managing Principal) Jerry Batt (Sprint PCS Former CIO) Stephanie Vinella (AlphaBlox CFO)
Former outside board: Michael Fields (KANA Software Chairman) Eric Hahn (Inventures Group Partner) David Beirne (Benchmark) Mark Bertelson (Wilson Sonsini Goodrich & Rosati);  Robert Frick (BA CFO);  Tom Galvin (Intel);  Kevin Harvey (Benchmark) Charles Holloway (Stanford Business School);  Steve Jurvetson (Draper Fisher Jurvetson) Michael McCloskey (Genesys Telecommunications);  Dixie Mills (Illinois State University Dean);  Ariel Poler (I/Pro Founder) James Wood (KANA Software CEO);  Massood Zarrabian (Broadbase Software)

Business description: KANA(NASDAQ: KANA) provides an industry-leading customer-centric eCRM solution to the largest businesses in the world, helping them to better service, market to, and understand their customers and partners, while improving results and decreasing costs in contact centers and marketing departments. Through comprehensive multi-channel customer relationship management that combines the best-in-class KANA iCARE Architecture with enterprise applications, KANA has become one of the fastest-growing providers of next generation eCRM technology. The company's customer-focused service, marketing and commerce software applications enable organizations to improve customer and partner relationships by enabling them to productively interact when, where and how they want - across all touch points, including web contact, web collaboration, e-mail, and telephone. KANA's global customer base includes Global 2000 organizations in the financial services, manufacturing, high technology, communications, retail and services markets.
Customers include: ADCBritish TelecomExcite@HomeNetscape CommunicationsNetwork Equipment TechnologiesOutStartPac;  Bertlesmann Marketing Service;  Best Western;  BSkyB;  Computer Sciences;  Hibernia;  Highmark;  HVB Direct;  Neopost;  OKO Bank;  Postbus 51;;  Ringo;  TaylorMade;  TI;  Universal Salvage;;  Washington Metropolitan Area Transit Authority
Partners include: AccentureAspect SoftwareBEA SystemsBearingPointBlue Pumpkin SoftwareBroadVisionCisco SystemsEDSIBMIntershop CommunicationsMicrosoftOracleOutStartSun MicrosystemsTibco Software ;  Broadsystem;  BusinessEdge;  Computer Science;  Layered Technologies ;  MCI Worldwide;  Netscape Communications Alliance

Rounds: 3
Capital raised: 27.0M
Ownership: Acquired by Verint (2014 $ 5,140,000,000 )
Stock Symbol: KANA.PK
Corporate investors: Aspect SoftwareStanford University

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Record updated: Dec 2016
Sector: Software
Year Founded: 1996
Headcount: 151-200 as of Jan 2006
Rounds: 3
Capital Raised: 27.0M
Ownership: Acquired by Verint (2014 $ 5,140,000,000 )
Stock Symbol: KANA.PK