Kovair provides a collaborative sales engagement solution called VIPCenter which enables sales teams to more effectively manage their sales processes. The VIPCenter increases the win rates for strategic opportunities through improved management of sales team activities and collaboration with customers, while providing real-time visibility into the sales process, milestones, and showstopper actions and issues. By providing a single, Web-based, point of access for all information about a business opportunity, VIPCenter lowers operational costs, provides capture and reuse of critical business information, eliminates miscommunication or communication gaps, improves customer and partner satisfaction, and leads to revenue growth. VIPCenter offers a full suite of collaborative applications that are designed to be easy to use, both through the browser user interface as well as through familiar desktop applications such as e-mail and office document authoring tools. VIPCenter also provides offline access for its business users who are often traveling and disconnected from the Internet.