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NUASIS  Acquired by Intervoice (2006 $ 48,000,000 )

303 Bryant Street
Mountain View, CA 94041
Website Company Summary Management Team

CEO: Edward Lauing (4/01)
Finance: Steve Karp
Sales/Marketing: Kevin McPartlan
Not listed on the website: (May no longer be at the company) Bruce Hoban*;  Carl Schoeneberger*;  Diane Lowe*;  Pat Aubert*;  Terrie Ramsey*

Outside board: (May no longer be on the board) Tom H Bredt (Menlo Ventures) Yogen Dalal (Mayfield Fund) Paul Dali (Dali, Hook Partners) Stewart Schuster (Brentwood Venture Capital);  Carol Snell (Aristacom CEO)

Business description: Nuasis Corporation is a provider of enterprise solutions for customer contact management. The company is developing the next generation of products that will address the changing technology and business landscapes of today's contact centers. The Nuasis NuContact Center™ is next-generation software for handling customer inquiries via the phone, e-mail, and web. The NuContact Center is a single, distributed system that replaces multiple legacy ACD systems. It intelligently routes and queues customer contacts across multiple geographically dispersed service centers. A unique Enterprise Routing Architecture™ allows multiple locations to be managed as a single center. It provides best-agent routing across the entire network of centers, consolidated reports from all centers and on all media types, and sets a new standard for reliability. As a totally IP-based solution the system delivers a new level of system reliability and leverages investments in the existing enterprise network.
Customers include: AttachmateChironCyberMoolaKitty HawkNetAppONEOKPillar Data Systems Southwest Gas ;  Athens Services;  Cellular South ;  FFP Global;  Gibson;  Gibson, DunnAndCrutcher;  International Galleries ;  Precept;  Prescription Solutions;  The Associated Press;  Travel and Transport;  Trover Solutions;  Tuition Management Solutions;  UCSF Medical Center ;  Vinciti
Partners include: Brio SoftwareCisco Systems;  Aspect eWorkforce Management ;  Envision ;  IEX;  Marketing Ally;  Second Harvest;  Symon Communications ;  Tundo;  VoiceGenie

Rounds: 2
Recent Fundings: Sep 2003   May 2003
Capital raised: 70.0M
Last Round: 17.0M
Ownership: Acquired by Intervoice (2006 $ 48,000,000 )
Corporate investors: Oracle Ventures

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Record updated: Sep 2006
Sector: Software
Year Founded: 2000
Headcount: 51-75
Rounds: 2
Recent Fundings: Sep 2003   May 2003
Capital Raised: 70.0M
Last Round: 17.0M
Ownership: Acquired by Intervoice (2006 $ 48,000,000 )