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Medallia  (Stock symbol: MDLA ) Acquired by Thoma Bravo (2021 $ 6,400,000,000 )

575 Market Street #1850
Palo Alto, CA 94105
Website Company Summary Management Team

Outside board: (May no longer be on the board) Steven Walske (Parametric Technology Former CEO) Douglas M Leone (Sequoia Capital General Partner) Amy Pressman (Medallia) Mitchell K Dauerman (The Ultimate Software Group Former CFO) James D White (Jamba Former CEO/President) Stan Meresman (TCV Venture Partner) Frank Slootman (ServiceNow CEO) Leslie J Kilgore (Netflix Former CMO)
Former outside board: Edward D Rothman (University of Michigan)
Former advisory board: Randy Korba (Hightail President) Pat Grady (Sequoia Capital Partner)

Business description: Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit
Customers include: AXABeelineCAChaseCSCeBayFidelityGEJPMorgan PartnersMacy'sMarriott InternationalNordstromPayPalRingCentralVanguardWindstream;  Accor Hotels ;  Auto General;  Best Western;  Cablevision ;  Four Seasons;  Gold's Gym;  Hilton Hyatt;  laQuinta;  Lego;  Mercedes Benz;  O2;  Omni Hotels;  Panda Express ;  Red Roof Inn ;  Sephora ;  Shell;  Sherwin Williams;  Stay America;  Zurich
Partners include: ClickTale Genesys GoogleMeta Tableau Software TranscribeMe TripAdvisor ;  Fred Reichheld ;  SSI;  The Family of Orange Lake Resorts

Rounds: 5
Recent Fundings: Mar 2019   Jul 2015
Capital raised: 325.0M
Last Round: 70.0M
Ownership: Private   Acquired by Thoma Bravo (2021 $ 6,400,000,000 ) Ipo Filing
Stock Symbol: MDLA
VCs include: Sequoia Capital Saints Capital ;  TriplePoint Venture Growth
Private equity: Grotmol Solutions

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Record updated: Apr 2022
Sector: Information Technology
Year Founded: 2001
Headcount: 2001-3000 as of Apr 2022
Rounds: 5
Recent Fundings: Mar 2019   Jul 2015
Capital Raised: 325.0M
Last Round: 70.0M
Ownership: Private   Acquired by Thoma Bravo (2021 $ 6,400,000,000 ) Ipo Filing
Stock Symbol: MDLA