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Questra  Acquired by Axeda (2008  amount undisclosed )

3200 Bridge Parkway, Suite 101
Redwood City, CA 94065
Website Company Summary Management Team

Outside board: (May no longer be on the board) John Klein (MDIS Group CEO) Venetia Kontogouris (Trident Capital) Mark A Siegel (Menlo Ventures)
Advisory board: Randy W Carson (Eaton) Erik Keller (Wapiti) Gerald Wagner (Bayer SVP Technology)
Former outside board: David M Stone (Assistant Secretary of Homeland Security)
Former advisory board: Dotti Bernsten

Business description: Questra is a leading enterprise software company that helps businesses optimize service and support operations. Questra software links devices, instruments, and equipment to field support organizations, delivering fast payback—for many companies, 100% ROI in under a year. Device manufacturers use Questra’s Smart Service Solution to increase their customers’ uptime, decrease the support costs associated with ensuring this uptime, and build downstream revenue by creating new branded services to their customers. Questra enables businesses manage worldwide collaboration between devices and the enterprise, turning data streams into business decisions. Questra unlocks information now held inside devices and provides the tools needed to fix problems before customers are impacted. In quick order, businesses achieve significant cost savings by cutting the number of emergency service calls. But there’s more. Questra delivers a second level of savings by linking equipment data streams into the enterprise CRM/ERP systems that optimize global service and support.
Customers include: ABBCernerEatonGEGE HealthcareHPIBMMotorolaOmnicellPhilipsSAICSamsungSt. Jude MedicalWatersXerox;  A.B. Dick;  Agfa;  Awissray International;  Cooper Bussmann;  Dade Behring;  Diagnostic Products;  Diagnostic Products Corporation;  Eastman Kodak;  eBidenergy;  Fujitsu Siemens Computers ;  Heidelberg;  Heidelberger Druckmaschinen ;  Nucletron ;  PamGene;  Science Applications International;  Swissray International;  Sysmex
Partners include: Actuate Astea InternationalBEA Systems GE HealthcareIBM IntelMicrosoftPalmSAP Siebel SystemsSumisho Computer Systems ;  Atos Origin ;  Diagnostic Products Corporation;  Empirix;  FieldCentrix;  HCL Technologies;  Metrix;  SmartSignal;  Sumisho Electronics

Rounds: 4
Recent Fundings: Aug 2006   Aug 2004
Capital raised: 50.5M
Last Round: 12.5M
Ownership: Acquired by Axeda (2008  amount undisclosed )
Corporate investors: SAP Labs U.S.

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Record updated: Dec 2008
Sector: Software
Year Founded: 1994
Headcount: 201-300 as of Aug 2004
Rounds: 4
Recent Fundings: Aug 2006   Aug 2004
Capital Raised: 50.5M
Last Round: 12.5M
Ownership: Acquired by Axeda (2008  amount undisclosed )