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Saratoga Systems  Acquired by CDC Software (2007  amount undisclosed )

900 E. Hamilton Avenue
Campbell, CA 95008
Website Company Summary Management Team

President/COO/Operations: Al Smith
Finance: Ken Rose
Technology: Jenny Peng
Sales/Marketing: Randy A Atherton; Rich Koch
Customer Service: Denise Rodd
Not listed on the website: (May no longer be at the company) Larry Blair*;  Tom McCarthy*


Business description: Saratoga Systems, Inc. is a global leader in the customer relationship management (CRM) software marketplace. Saratoga Systems' iAvenue™ products and services provide a flexible and comprehensive CRM solution to increase sales, marketing and service efficiency. At Saratoga Systems we start with a powerful and proven Sales Force Automation (SFA) system and extend to marketing, service and other back office systems as needed. This creates a central point of information within your global enterprise that helps you increase revenue, effectively link marketing programs with sales and improve customer support. With the iAvenue solution you can custom configure the application to your unique business processes and manage your customer relationships to attract, support and retain customers. And the flexibility of the system enables you to add and expand business processes without customized coding. Using the same tools, same database and same user interface, you easily determine how to best deploy your CRM system, including web, windows, mobile synchronization and wireless capabilities. Readily alter and change your deployment structure as your organization changes.
Customers include: Computer AssociatesFidelityKodakOffice DepotUPS;  BASF;  Commonwealth Edison;  EMERY Forwarding;  Eurostar ;  Franklin Templeton;  Frigidaire;  Goodyear;  Minolta;  Océ;  Rhodia;  Virgin Atlantic
Partners include: AOLBroadbase SoftwareCalico CommerceDejimaIBMIntellisyncLockheed-MartinMicrosoftOraclePalm;  Alliance;  Arthur Andersen;  Atos Origin;  Cincom;  Diamond Data Systems;  Knowledge Impact;  Market Builders;  PumaTech;  SCT Utility Systems;  Skipping Stone

Ownership: Acquired by CDC Software (2007  amount undisclosed )

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Record updated: Apr 2007
Sector: Software
Year Founded: 1987
Headcount: 101-150 as of Apr 2002
Ownership: Acquired by CDC Software (2007  amount undisclosed )