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My Lists  (Stock symbol: SPRT ) Acquired by Consona (2009  amount undisclosed )

1200 Crossman Avenue, STE 210-240
Sunnyvale, CA 94089
Website Company Summary Management Team

Outside board: (May no longer be on the board) Shawn Farshchi (Coremetrics COO) Tim Stanley (Sierra Ventures Strategic Advisor) Elizabeth A Fetter (Symmetricom Former CEO) Lowell Robinson (Miva Former CFO/COO) J Martin O'Malley (Wealth and Tax Advisory Services Managing Director) Mark Fries (ROIG Group Partner) Toni Portmann (Stream Former CEO) Jim Stephens (Adobe Systems Former SVP Sales & Field Operations) Jim W Thanos (BroadVision)
Former outside board: Peter Szalay (Fanfare VP Business Development & Alliances) Radha R Basu ( Former CEO) Kevin C Eichler (Mips Technologies CFO) Michael Linton (eBay Division CMO) Richard D'Amore (North Bridge Venture Partners);  Manuel Diaz (HP VP Customer Advocacy);  Bruce Golden (Accel) Claude Leglise (Intel VP);  Christopher Lochhead (Scient VP Marketing) Edward Russell (Diamondhead Ventures);  Roger J Sippl (Sippl Macdonald Ventures) Dick Williams (Wily Technology CEO)

Business description:, Inc. (NASDAQ: SPRT) is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses.’s proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly-scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.
Customers include: 3M CompanyADPBank of AmericaBellSouth British TelecomCisco SystemsCloroxComcastCompaqExcite@HomeGEIBMKimberly-ClarkNational Security AgencyNECNetscape CommunicationsProcterAndGambleSamsungSBCSiebel SystemsSONYSony ElectronicsTeliasoneraTime Warner Cable;  Adelphia;  Auna;  Bear Stearns;  Belgacom ;  BellSouth Telecommunications;  Bharti Airtel ;  Bharti Tele-Ventures ;  Brix Networks;  Casema ;  CompuCom;  Cox;  Delta Technology;  Dimension Data;  KulickeAndSoffa;  McKessonHBO;  Net Lynk ;  Portugal Telecom ;  Schlumberger;  TDC Cable TV ;  TDC Solutions;  Thomson;  Thomson Financial;  Tiscali;  TV Cabo ;  ZyXEL
Partners include: Absolute Software AmdocsCompaqComputer AssociatesePeopleFujitsuGE Capitall SitelIBMMicromuseMicrosoftPalmPeopleSoftQarbonScientific-AtlantaSiebel SystemsSoonR Sun MicrosystemsTivoli SystemsXerox;  Assurant Group;  BlackBerry;  Broadjump;  Contrado;  Courion;  eircom ;  IP Globalnet;  MJM;  Omni Tech;  Peregrine;  Perot Systems;  Right Answers;  Sykes;  Thomson ;  TuringSMI ;  Volantis;  Xinify Technologies

Rounds: 2
Recent Fundings: Jun 1999   Sep 1997
Capital raised: 19.0M
Last Round: 17.0M
Ownership: Acquired by Consona (2009  amount undisclosed )
Stock Symbol: SPRT
VCs include: AccelAngel InvestorsBowman CapitalMobius Venture CapitalSoftbank;  Attractor Investment Management

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Record updated: Oct 2020
Sector: Software
Year Founded: 1998
Headcount: 1001-1250 as of Oct 2020
Rounds: 2
Recent Fundings: Jun 1999   Sep 1997
Capital Raised: 19.0M
Last Round: 17.0M
Ownership: Acquired by Consona (2009  amount undisclosed )
Stock Symbol: SPRT