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ACQUIRED COMPANY
 
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Support.com  (Stock symbol: SPRT ) Acquired by Consona (2009  amount undisclosed )

1200 Crossman Avenue, STE 210-240
Sunnyvale, CA 94089
USA
(650)-556-9440
Website Company Summary Management Team
Board

Outside board: (May no longer be on the board) Shawn Farshchi (Coremetrics COO) Elizabeth A. Fetter (Symmetricom Former CEO) J. Martin O'Malley (Wealth and Tax Advisory Services Managing Director) Mark Fries (ROIG Group Partner) Toni Portmann (Stream Former CEO) Tim Stanley (Sierra Ventures Strategic Advisor) Lowell Robinson (Miva Former CFO/COO) Jim Stephens (Adobe Systems Former SVP Sales & Field Operations) Jim W. Thanos (BroadVision)
Former outside board: Peter Szalay (Fanfare VP Business Development & Alliances) Radha R. Basu (Support.com Former CEO) Kevin C. Eichler (Mips Technologies CFO) Michael Linton (eBay Division CMO) Richard D'Amore (North Bridge Venture Partners);  Manuel Diaz (HP VP Customer Advocacy);  Bruce Golden (Accel) Claude Leglise (Intel VP);  Christopher Lochhead (Scient VP Marketing) Edward Russell (Diamondhead Ventures);  Roger J. Sippl (Sippl Macdonald Ventures) Dick Williams (Wily Technology CEO)
Company

Business description: Support.com, Inc. (NASDAQ: SPRT) is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses. Support.com’s proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly-scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.
Customers include: 3M CompanyADPBank of AmericaBellSouth British TelecomCisco SystemsCloroxComcastCompaqExcite@HomeGEIBMKimberly-ClarkNECNetscape CommunicationsProcterAndGambleSamsungSBCSiebel SystemsSONYSony ElectronicsTeliasoneraTime Warner Cable;  Adelphia;  Auna;  Bear Stearns;  Belgacom ;  BellSouth Telecommunications;  Bharti Airtel ;  Bharti Tele-Ventures ;  Brix Networks;  Casema ;  CompuCom;  Cox;  Delta Technology;  Dimension Data;  KulickeAndSoffa;  McKessonHBO;  National Security Agency;  Net Lynk ;  Portugal Telecom ;  Schlumberger;  TDC Cable TV ;  TDC Solutions;  Thomson;  Thomson Financial;  Tiscali;  TV Cabo ;  ZyXEL
Partners include: Absolute Software AmdocsCompaqComputer AssociatesePeopleFujitsuGE Capitall SitelIBMMicromuseMicrosoftPalmPeopleSoftQarbonScientific-AtlantaSiebel SystemsSoonR Sun MicrosystemsTivoli SystemsXerox;  Assurant Group;  BlackBerry;  Broadjump;  Contrado;  Courion;  eircom ;  IP Globalnet;  MJM;  Omni Tech;  Peregrine;  Perot Systems;  Right Answers;  Sykes;  Thomson ;  TuringSMI ;  Volantis;  Xinify Technologies
Capital

Rounds: 2
Recent Fundings: Jun 1999   Sep 1997
Capital raised: 19.0M
Last Round: 17.0M
Ownership: Acquired by Consona (2009  amount undisclosed )
Stock Symbol: SPRT
VCs include: AccelAngel InvestorsBowman CapitalMobius Venture CapitalSoftbank;  Attractor Investment Management

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Overview
Record updated: Oct 2020
Sector: Software
Year Founded: 1998
Headcount: 1001-1250 as of Oct 2020
Rounds: 2
Recent Fundings: Jun 1999   Sep 1997
Capital Raised: 19.0M
Last Round: 17.0M
Ownership: Acquired by Consona (2009  amount undisclosed )
Stock Symbol: SPRT