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Zendesk  (Stock symbol: ZEN ) Acquired by Investor Group Led by Hellman & Friedman and Permira (2022 $ 10,200,000,000 )

1019 Market Street
San Francisco 94103
DNK
415-418-7506
Website Company Summary Management Team
Management

President/COO/Operations: Jeff Titterton (4/6/2020)
General Management: Matt Price (5/31/2011) ; Melissa Raymond (7/31/2016) ; Toke Nygaard
Finance: Nick Costa (11/30/2018) ; Shelagh Glaser (5/31/2021)
Technology: Shawna Wolverton (1/11/2019) ; Adrian McDermott (8/31/2010) ; Cheng Tang (1/30/2019) ; Alexander Aghaasipour (9/06) ; Colleen Berube (2/15/2019) ; Maarten Van Horenbeeck (3/27/2018) ; Morten Primdahl (08/31/2006)
General Counsel/Legal: John Geschke
Customer Service: Sary Stefanki
Board

Outside board: (May no longer be on the board) Hilarie Koplow-McAdams (New Relic Former Chief Revenue Officer) Dana Stalder (Matrix Partners General Partner) Peter Fenton (Benchmark General Partner) Caryn Marooney (Meta VP Technology Communications) Elizabeth A Nelson (Macromedia Former CFO) L Michelle Wilson (Amazon.com Former SVP) Steve Johnson (Netflix VP User Experience) Brandon Gayle (San Antonio Spurs EVP Revenue, Brand and Communications) Devdutt Yellurkar (CRV Partner) Mike Frandsen (Workday Executive Director of Products) Carl Bass (Autodesk CEO/President) Archana Agrawal (Airtable CMO) Thomas Szkutak (Advent International Operating Partner)
Advisory board: Matt Cohler (Benchmark Partner) Christoph Janz (Point Nine Capital Partner)
Company

Business description: Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
Customers include: IDEOScribdTwitter;  Books-a-Million;  John Lewis;  NSNBC
Capital

Rounds: 4
Recent Fundings: Aug 2020   Dec 2010
Capital raised: 90.5M
Last Round: 60.0M
Ownership: Acquired by Investor Group Led by Hellman & Friedman and Permira (2022 $ 10,200,000,000 ) Ipo Filing
Stock Symbol: ZEN

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Overview
Record updated: Jul 2022
Sector: Information Technology
Year Founded: 2007
Headcount: 5001-7000 as of Jul 2022
Rounds: 4
Recent Fundings: Aug 2020   Dec 2010
Capital Raised: 90.5M
Last Round: 60.0M
Ownership: Acquired by Investor Group Led by Hellman & Friedman and Permira (2022 $ 10,200,000,000 ) Ipo Filing
Stock Symbol: ZEN