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Talkdesk

535 Mission Street #1200
San Francisco, CA 94105
USA
(888) 743-3044
Website Company Summary Management Team
Management

CEO: Tiago Paiva (8/31/2011)
President/COO/Operations: Amy Schultz (3/12/2021) ; Chad Gaydos (12/11/2019) ; Marco Costa (2/28/2021)
Finance: Sydney Carey (08/12/2021)
Technology: Jeff Haslem (04/28/2022) ; Raoul Felix (11/30/2011)
General Counsel/Legal: David Middler
Customer Service: John Kepp ; Kieran King
Board

Outside board: (May no longer be on the board) Thomas Reilly (Cloudera CEO)
Company

Business description: Talkdesk® is the cloud contact center for the customer-obsessed. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of support and sales teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings. Over 1,800 innovative companies around the world, including IBM, Acxiom, 2U, Trivago and Peloton, rely on Talkdesk to make customer experience their competitive advantage.
Customers include: AttendifyIBMStitchfix;  BloomNation;  Chic By Choice;  ClickMechanic;  SpotHero;  Uniplace
Capital

Rounds: 6
Recent Fundings: Aug 2021   Jul 2020
Capital raised: 497.4M
Last Round: 230.0M
Ownership: Private  
VCs include: Storm Ventures;  Franklin Templeton Lead Edge Capital Viking Global Investors Top Tier Capital Partners Amity Ventures ;  TI Platform Management ;  Alpha Square Group ;  Willoughby Capital ;  Skip Capital ;  Whale Rock Capital Management

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Overview
Record updated: Sep 2022
Sector: Software
Year Founded: 2010
Headcount: 2001-3000 as of Sep 2022
Rounds: 6
Recent Fundings: Aug 2021   Jul 2020
Capital Raised: 497.4M
Last Round: 230.0M
Ownership: Private