Operator’s homescreen is an outbox of your requests. The request is routed to Operators with expertise on or an affiliation with the right product category, brand, or store. They will research the best thing to buy for you. Rather than computers, Operators are real humans, and you can see their name and face in the message thread. The Operator messages you back with purchase options that you can give feedback on. Operator sends you receipts in-line, and has the product shipped to you as fast as you need it.