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UserZoom Technologies

10 Almaden Blvd. Ste 250
San Jose, CA 95113
(866) 599-1550
Website Company Summary Management Team

CEO: Alfonso De La Nuez (2007)
President/COO/Operations: Bill Phelps (02/28/2018)
Finance: Hal O'Donnell (9/30/2020) ; Ed Minasian (3/31/2018) ; Gregg Hampton (6/2/2021)
Technology: Xavier Mestres
Sales/Marketing: Jamie Mellalieu ; Sophie Chesters
Customer Service: Kuldeep Kelkar


Business description: UserZoom is the all-in-one Experience Insights Management (XIM) solution for the enterprise. Its platform and services provide the quantitative and qualitative insights essential to measuring and improving digital experience. With offices in four countries, the company helps global brands such as Google, Oracle, Aetna, Santander, News UK and half of the Fortune 100 raise the bar for an outstanding digital experience.
Customers include: Adobe SystemsAetnaAmazonAmerican ExpressAutodeskBank of AmericaCitigroupCoca ColaeBayGoogleHiltonIBMLenovoMcAfeeTruliaTwitterUBS;  AT&T;  Lego;  Mercedes Benz;  The New York Times;  United Airlines

Rounds: 3
Recent Fundings: Apr 2021   Oct 2015
Capital raised: 136.4M
Last Round: 100.0M
Ownership: Private  
VCs include: Trident Capital;  Active Venture Partners ;  StepStone Group ;  TC Growth Partners
Private equity: Sunstone PartnersOwl Rock Capital
Other investors: eMotion

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Last Mentions

Record updated: May 2022
Sector: Information Technology
Year Founded: 2007
Headcount: 401-500 as of May 2022
Rounds: 3
Recent Fundings: Apr 2021   Oct 2015
Capital Raised: 136.4M
Last Round: 100.0M
Ownership: Private