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Aspect Software  (Stock symbol: ASPT ) Acquired by Concerto Software (2005 $ 1,000,000,000)

2325 East Camelback Road, Suite 700
Phoenix, AZ 80516
(978) 250 7900
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Business Description

Aspect Software, for over 40 years, has been driven to help enterprises and customers better communicate and collaborate around the customer experience. Aspect’s contact center, self-service and workforce solutions work together to deliver better outcomes for those on either side of the conversation. Our approach makes the engagement technologies consumers prefer (text, chat and social) fundamental and harmonious to the overall customer experience. It also lets consumers do more for themselves through self-service solutions that address the preference for text as a simple and central entry point to the entire customer experience, which results in intelligent, two-way automated conversations powered by natural language understanding.
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Record updated: Jan 2016
Ownership: Acquired by Concerto Software (2005 $ 1,000,000,000)
Stock Symbol: ASPT