Paglo collects data across all IT silos, and indexes it to uncover the relationships between data from different components. Paglo pulls all this data together, and slaps it into shape. A two-pronged shape, to be exact: unstructured and semi-structured. And then hands you a powerful search tool to get what you need out of it.
Because Paglo can treat the information as unstructured, you can use search to find relationships between data from different components. You see, structured information works well when the problems to be solved are known. But as we know, this isn't usually the case when you're troubleshooting. That's why you need to be able to use simple, natural-language searches, just like you do today with your favorite search engine.