Brand Embassy is the omnichannel customer excellence platform for enterprise business to retain and win new customers. Our solution unifies all digital customer service channels and uniquely matches customers with the best possible service agent in real-time. This approach to digital care enables businesses to compete on customer experience and empowers agents to build customer loyalty through highly personalized experiences. Innovative companies like T-Mobile, Tracfone, Indeed, Samsung and Lenovo trust Brand Embassy to connect with their millions of customers every single day via social media, live chat, email, community forums and self-care.
LG; Philips; Equa Bank; GE Money; ING; KB