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ACQUIRED COMPANY
 
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Echopass  Acquired by Genesys (2013  amount undisclosed )

6601 Koll Center Parkway #180
Pleasanton, CA 94566
USA
801-258-7000
Website Company Summary Management Team
Board

Outside board: (May no longer be on the board) Bruce Pollock (Financial Executive Solutions) Brian O'Connell (Royal Bank of Scotland Regional Director, Technology Services) John Balen (Canaan Partners);  Ronald H. Kase (NEA)
Advisory board: Richard LaBarbera (Echopass Former operations)
Company

Business description: Echopass is the leading provider of cloud-based contact center solutions to large enterprises. Since 2000, Echopass customized solutions have served enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments, while satisfying the most stringent industry compliance and security requirements. Echopass solutions are fully integrated, flexible and scalable, and require no capital investment or ongoing maintenance. Privately-held Echopass, backed by venture capital firms Canaan Partners and New Enterprise Associates, is a recipient of numerous industry awards for innovation and customer service, including the Red Herring Top 100 Companies Award and multiple Best Practices awards from Frost & Sullivan. The company is headquartered in Pleasanton, CA.
Customers include: AccountNow American ExpressAonAppleCafePress.comDellEverdreamKodakOverstock.comPhilipsPublic StorageSecureAlertSonicWALL;  Accessline Communications;  Coverall;  Coverall Cleaning Products;  Delaware North Companies ParksAndResorts ;  EMS;  Gateway Computer;  Infinite Mind;  MediCall;  Naval Reserve Personnel Center;  Outrigger HotelsAndResorts;  Paylock;  PepsiCo;  Provident Bank;  TransCore;  U. S. Navy;  ULTA;  ViaCord;  VoiceCurve
Partners include: GenesysNetSuitenoHoldRightNow TechnologiesSalesforce.comSecureAlert SprintXO Communications;  CRM partners;  EMS;  MediCall;  Qwest Communications;  Savant Technologies
Capital

Rounds: 5
Recent Fundings: Oct 2010   Jun 2009
Capital raised: 5.4M
Last Round: 2.4M
Ownership: Acquired by Genesys (2013  amount undisclosed )

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Overview
Record updated: Oct 2013
Sector: Internet
Year Founded: 1998
Rounds: 5
Recent Fundings: Oct 2010   Jun 2009
Capital Raised: 5.4M
Last Round: 2.4M
Ownership: Acquired by Genesys (2013  amount undisclosed )