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eGain  (Stock symbol: EGAN )

1252 Borregas Avenue
Sunnyvale, CA 94089
Website Company Summary Management Team

Outside board: (May no longer be on the board) Brett Shockley (Avaya Former CTO) Gunjan Sinha (eGain Former President) David S Scott (Oak Hill Capital Management) PP Darukhanavala (BP Amoco)
Former outside board: David G Brown (Oak Hill Capital Partners) Mark A Wolfson (Oak Hill Capital Partners Managing Partner)

Business description: eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs). Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA and APAC.
Customers include: AndaleATandT WirelessCellmaniaCompaqElectronic ArtsFord Motor CompanyGymboreeHPIBMLookSmartLucent TechnologiesMcAfeeMicron TechnologyMicrosoftMonster WorldwideNextelNovartisPeopleSoftPitney BowesQuote.COMStaplesStata LabsStubHub Sun MicrosystemsVerizonWorldResXdrive ;  Barclays;  Canon U.S.A. ;  CashDirectExpress ;  CashTech Solutions ;  Chain Reaction Cycles ;  Cox Newspapers;  Epson;  Freddie Mac;  Frederick's of Hollywood;  Hawiian Electric Company;  i-Escrow;  Irish Ferries;  K√§rcher ;  La Quinta;  LL Bean;  LucasArts;  Mazda;;  MTN ;  N-Allo ;  Navman ;  Navy Federal Credit Union ;  Portland General Electric;  Prometric ;  Quick and Reilly;  Rubbbermaid;  Social Security Administration;;  Stop and Shop;  Thomson Education Direct ;  Thrivent Financial ;  Transco;  University of Cambridge International Examinations ;  Vovlo;  Walgreens;  Yorkshire Building Society ;  Zurich Scudder Investments
Partners include: AccentureAspect SoftwareBEA SystemsBlue Pumpkin SoftwareBroadVisionBusiness ObjectsCapgeminiCustomerSatDeloitteAndToucheDesign Within Reach IBMIntershop CommunicationsMicrosoftMicroStrategyNICE SystemsOracleRemedySAPSiebel SystemsSlidePay Sun MicrosystemsVerityVignetteWipro Technologies;  4C Consulting ;  BlueMartini;  BrainShark;  Curious Networks;  Cystelcom ;  Eyretal;  Harte Hanks;  Inter-Active Technologies ;  LifeFX;  OrderTrust;  POINT Information Systems;  Racal Recorder;  RightAnswers;  Seven Seas Technologies ;  ShoreGroup ;  TFOUR ;  Witness Systems

Rounds: 1
Capital raised: 98.5M
Ownership: Public  
Stock Symbol: EGAN
VCs include: Charter Life Sciences;  FW Ventures

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Record updated: Jul 2022
Sector: Software
Year Founded: 1997
Headcount: 801-1000 as of Jul 2022
Rounds: 1
Capital Raised: 98.5M
Ownership: Public  
Stock Symbol: EGAN