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ePeople  Acquired by Enkata Technologies (2005 )

450 National Avenue
Mountain View, CA 94043
Website Company Summary Management Team

Sales/Marketing: Kevin Miller
Business Development: Vipul Gupta
Not listed on the website: (May no longer be at the company) John Leddy*;  Matt Kendall*

Outside board: (May no longer be on the board) Tom H. Bredt (Menlo Ventures) Jeff Brody (Redpoint Ventures) Chris Derossi (ePeople Founder);  David A. Stamm (Clarify Founder)
Former outside board: Pierre Omidyar (eBay)

Business description: ePeople, is the leading provider of support solutions for companies that sell complex products and services. ePeople Teamwork™, a thin client support software solution, helps companies manage and resolve complex customer issues more effectively for increased customer satisfaction and retention. By blending expertise management, knowledge management and collaborative resolution processes, ePeople Teamwork significantly improves a company's ability to capture, grow, and retain customers. Typically, complex support requests and strategic accounts require highly cross-functional teams of people working together. ePeople Teamwork allows these teams to capture and manage all customer issues and activities (including those in your existing CRM), dynamically finds and assembles the best set of people for each task, and provides them with a highly productive, Web-based environment in which to collaborate.
Customers include: Adobe SystemsAppleAspect SoftwareClarifyCognosCore MobilityCV TherapeuticsEgeneraEntriqMcKessonNetAppOpSourceOracleUnwired Planet;  ABG;  BluePumpkin;  BridgeSite;  Fidelio Cruise;  Getronics;  InstallShield;  Pria Diagnostics;  Promethus Laboratories;  Riverace;  SSPA
Partners include: Adobe SystemsBell AtlanticCNET NetworksE.piphanyHipBoneLatitude CommunicationsMcAfeeOracleQarbonSalesforce.comSiebel SystemsSupport.comVerityWebEx CommunicationsZDNet;;  Knowledgebase Solutions;  meetingplace;  Skills;  Tech Republic

Rounds: 1
Recent Fundings:    Jan 2000
Capital raised: 9.0M
Ownership: Acquired by Enkata Technologies (2005 )
Corporate investors: CNET Networks

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Record updated: Mar 2005
Sector: Software
Year Founded: 1997
Headcount: 51-75 as of Mar 2005
Rounds: 1
Recent Fundings:    Jan 2000
Capital Raised: 9.0M
Ownership: Acquired by Enkata Technologies (2005 )