Hipbone is a leading provider of real-time customer interaction software for online sales and support. Hipbones Synetry suite of products enables contact centers to offer immediate assistance to online prospects and customers that more closely resembles an in-store in-person experience by enabling customers and agents to concurrently view shared Web page images while simultaneously communicating using either telephony call-back or text-chat. Synetry increases customer satisfaction and loyalty throughout the entire online purchasing experience by improving an agent's ability to resolve an issue or secure an order in a single call. Superior service on the Web is about helping your customers get their questions answered, problems solved, and objectives achieved - immediately. Live interaction can quickly improve your chances of capturing and keeping customers, converting browsers into repeat buyers, and increasing the average value of every order you receive.