Questra is a leading enterprise software company that helps businesses optimize service and support operations. Questra software links devices, instruments, and equipment to field support organizations, delivering fast payback—for many companies, 100% ROI in under a year. Device manufacturers use Questra’s Smart Service Solution to increase their customers’ uptime, decrease the support costs associated with ensuring this uptime, and build downstream revenue by creating new branded services to their customers. Questra enables businesses manage worldwide collaboration between devices and the enterprise, turning data streams into business decisions. Questra unlocks information now held inside devices and provides the tools needed to fix problems before customers are impacted. In quick order, businesses achieve significant cost savings by cutting the number of emergency service calls. But there’s more. Questra delivers a second level of savings by linking equipment data streams into the enterprise CRM/ERP systems that optimize global service and support.