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ACQUIRED COMPANY
 
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Transera Communications  Acquired by BroadSoft (2016  amount undisclosed )

930 Hamlin Court
Sunnyvale, CA 94088
USA
408.338.0900
Website Company Summary Management Team
Management

Finance: Michael J. Shannahan (9/28/2010)
Technology: Gaya Vukkadala (1/31/2004) ; Mukesh Sundaram
Sales/Marketing: Brad Mack
Board

Outside board: (May no longer be on the board) Ron Weissman (Apax Partners Partner) Sanjay Subhedar (Storm Ventures) James Swartz (Accel General Partner)
Advisory board: Janet Gregory (ShoreTel Former VP Sales) Bill Price (Driva Solutions Founder) Tim Danford (Storm Ventures) Kevin Efrusy (Accel) Karen M. Riley (Siebel Systems Division SVP)
Former outside board: Andre M. Boisvert (Compiere) Oren Zeev (Apax Partners Partner) Ori Sasson (Apax Partners)
Company

Business description: Transera improves the performance of contact centers, turning them into strategic corporate assets. With its suite of cloud-based software applications, Transera helps contact centers optimize operational efficiency, financial performance and the business outcomes of customer interactions to improve agent productivity and performance, sales, customer retention, and the overall customer experience.
Customers include: Office Depot Tivo(acquired) ;  Aon Integramark ;  BizReach ;  Gardens Alive! ;  Influent ;  SlimWare Utilities
Partners include: NICE Systems RightNow Technologies Salesforce.com Tratum Technologies TuVox ;  Cantata Technology ;  InteractCRM ;  Pipkins ;  RightNow ;  SCSK ;  Sytel ;  VoltDelta ;  XO Interactive
Capital

Rounds: 4
Recent Fundings: Mar 2009   Mar 2007
Capital raised: 47.0M
Last Round: 17.0M
Ownership: Acquired by BroadSoft (2016  amount undisclosed )

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Overview
Record updated: Feb 2016
Sector: Software
Year Founded: 2004
Headcount: 76-100 as of Mar 2013
Rounds: 4
Recent Fundings: Mar 2009   Mar 2007
Capital Raised: 47.0M
Last Round: 17.0M
Ownership: Acquired by BroadSoft (2016  amount undisclosed )