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550 S Winchester Boulevard, Suite 300
San Jose, CA 95128
408) 625-1700
Website Company Summary Management Team

Outside board: (May no longer be on the board) Samuel T. Spadafora (TuVox Chairman) Jeffrey M. Crowe (Norwest Venture Partners General Partner) Tom Furlong (Granite Ventures Managing Director) Paul Holland (Foundation Capital)
Advisory board: Dave Brown (Service Management International CEO);  Aravind Joshi (University of Pennsylvania Professor);  Alton Martin (COPCSM)

Business description: TuVox provides enterprise software to revolutionize voice self-service. TuVox creates a superior caller experience through sophisticated speech applications that are fast to develop and easy to deploy and maintain. Built completely on open standards, TuVox's enterprise software can automate virtually any type of call - including natural language call routing, self-service transactions, information requests and product support. TuVox has pioneered industry-leading SmartGenā„¢ technology that allows enterprises to quickly create highly sophisticated and conversational speech applications from their existing content, data and business processes. TuVox's mission is to create voice automation that is so effective that callers will freely choose it over a live agent, and to make voice automation so cost-effective that any enterprise can deploy it.
Customers include: ActivisionCBCAHandspringMCINetflixProgress Energy Roxio Tivo(acquired)Virgin America Visage Mobile ;  American Airlines Federal Credit Union ;  Avmed ;  AvMed Health Plans;  BECU ;  British Airways ;  Columbia House;  Convergys;  Definity Health;  OmPrompt ;  Oriental Trading;  Telecom New Zealand ;  United States Postal Service
Partners include: Aspect SoftwareBeVocalGenesys Nuance CommunicationsVoxeo;  American Airlines Federal Credit Union ;  Convergys;  Softel;  SpeechWorks;  Vail Systems;  Verascape;  VoiceGenie

Rounds: 5
Recent Fundings: Dec 2007   Nov 2004
Capital raised: 59.0M
Last Round: 20.0M
Ownership: Private  
Corporate investors: Adobe Ventures

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Record updated: Apr 2011
Sector: Communications
Year Founded: 1999
Headcount: 26-50 as of Nov 2004
Rounds: 5
Recent Fundings: Dec 2007   Nov 2004
Capital Raised: 59.0M
Last Round: 20.0M
Ownership: Private