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Attensity  Acquired by inContact (2016  amount undisclosed )

2479 East Bayshore Road Suite 195
Palo Alto, CA 94303
(650) 433-1700
Website Company Summary Management Team

Outside board: (May no longer be on the board) Ian Bonner (Attensity Former President/CEO) David Hartman (Swiss aeris CAPITAL AG Founding Partner) Ron Weissman (Apax Partners Partner) Jeff Hinck (El Dorado Ventures General Partner) Niall Davis (Swiss aeris CAPITAL AG Founding Partner)
Advisory board: Eugene Swanzey (Stonecroft Capital) Neil Birch (Samanco International CTO) William R. Morris (PricewaterhouseCoopers Consulting Partner) Ted Carman (Sunstone Hotel Properties) James R. Emshoff (IndeCap Enterprises CEO) Martha Clark Goss (Amwell Holdings/Hopewell Holdings) Thomas W. Hoog (Hill & Knowlton) Carl R. Baker (Virginia County Police Chief)
Former outside board: E.A. Burkhalter (U.S. Navy Vice Admiral) Charles House (Intel) Ian Locke (Jefferson Partners) C. Woodrow Rea (The Entrepeneurs' Funds) Amanda Reed (Palomar Ventures) William Shiebler (Deutsche Asset Management Company)
Former advisory board: Arthur L. Money (Assistant Secretary of Defense) Archie Clemins (U.S. Navy Admiral);  Nelson Riddle (Saatchi & Saatchi);  Paul S. Reid (First Republic Mortgage)

Business description: Attensity is the leading provider of integrated, real-time solutions that blend multi-channel Voice of the Customer (VoC) analytics and social engagement for enterprise listening needs. Attensity’s technology is designed to contextualize, organize, and surface customer-centric data from deep analysis of social and non-social channels. By deploying highly sophisticated, patented natural language processing (NLP) methods, Attensity provides reliable sentiment and insights, allowing companies to better understand and respond to the needs of their customers. Attensity’s milestones in collecting and analyzing customer information come from the culmination of more than ten years of research in the areas of search, 9 patents in natural language processing (NLP), machine learning, artificial intelligence, and semantics. Attensity’s mission is to empower companies and organizations with timely and relevant insights they can act upon Top brands use Attensity’s competitive analysis, crisis management, and product launch solutions across customer service, PR, marketing, IT, market research and competitive intelligence. These brands rely on Attensity’s world-class enterprise platform to Listen, Analyze, Relate and Act on customer conversations from across the social web, as well as from internal sources.
Customers include: Charles SchwabCisco SystemseBayElectronic ArtsEMCJetBlue Airways MicrosoftNikePayPalSafeway StubHubSymantecVerizon Wireless;  Department of Homeland Security ;  Hill Air Force Base ;  Lloyd's Banking Group;  NACCO Materials Handling Group ;  Neiman Marcus;  Overstock;  Royal Bank of Scotland;  Starwood Hotels;  The Royal Bank of Canada;  TMobile;  Whirlpool
Partners include: Business Objects Cognos enherent HP IBM MarkLogic MicroStrategy Oracle Radian6 Teradata ;  BzzAgent ;  Cipher ; ;  EDAC Systems ;  i2 ;  Language Weaver ;  Lithium ;  Semantic Research ;  SRD;  Thetus ;  Verint ;  Visual Analytics

Rounds: 3
Recent Fundings: May 2014   Sep 2003
Capital raised: 108.0M
Last Round: 90.0M
Ownership: Acquired by inContact (2016  amount undisclosed )
VCs include: Palomar VenturesJefferson Partners;  Highway 12 Ventures;  Triangle Venture Capital Group;  Village Ventures;  The Entrepreneurs' Fund;  international private equity fund (unnamed)
Corporate investors: In-Q-Tel

Last Tweets


Last Mentions

Record updated: Apr 2015
Sector: Internet
Year Founded: 2000
Headcount: 26-50 as of Sep 2004
Rounds: 3
Recent Fundings: May 2014   Sep 2003
Capital Raised: 108.0M
Last Round: 90.0M
Ownership: Acquired by inContact (2016  amount undisclosed )