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55 2nd Street
San Francisco, CA 94105
Website Company Summary Management Team

CEO: Karen Peacock (5/31/2017)
President/COO/Operations: Rich Archbold ; Des Traynor (8/2011)
Finance: Dan Griggs (8/4/2020)
Technology: Darragh Curran ; Paul Adams (5/31/2013) ; Ciaran Lee (8/31/2011) ; David Barrett (8/31/2011)
Sales/Marketing: Anna Griffin ; Leandra Fishman
General Counsel/Legal: Cheree McAlpine

Outside board: (May no longer be on the board) Eoghan McCabe (Intercom Former CEO)

Business description: Intercom is on a mission to make internet business personal. Our Customer Communications Platform helps businesses engage and support customers through personalized, messenger-based experiences – meaning happier customers and more efficient teams.Strong customer relationships are more important than ever. But the scale and nature of online business, combined with rising customer expectations, makes it difficult to build—and keep—those connections. That's why we're here. Sales, marketing, and support teams at more than 25,000 businesses use Intercom's all-in-one customer communications platform every day to drive faster growth through better relationships.
Customers include: Ancestry.combitlyInVisionKeen.ioNamelyNew RelicRackspaceShopifyTradeshiftYahoo!;  baremetrics

Rounds: 6
Recent Fundings: Mar 2018   Apr 2016
Capital raised: 240.7M
Last Round: 125.0M
Ownership: Private  
Angels/other VCs: Dan Martell (Flowtown);  Andy McLoughlin (Huddle);  David O Sacks (Yammer);  Biz Stone (Twitter)

Last Tweets


Last Mentions

Record updated: May 2022
Sector: Software
Year Founded: 2011
Headcount: 1251-1600 as of May 2022
Rounds: 6
Recent Fundings: Mar 2018   Apr 2016
Capital Raised: 240.7M
Last Round: 125.0M
Ownership: Private