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Intercom

55 2nd Street
San Francisco, CA 94105
USA
877.595.5175
Website Company Summary Management Team
Management

CEO: Karen Peacock (5/31/2017)
President/COO/Operations: Rich Archbold ; Des Traynor (8/2011)
Finance: Bobby Pinero (2/28/2013) ; Dan Griggs (8/4/2020)
Technology: Darragh Curran ; Paul Adams (5/31/2013) ; Ciaran Lee (8/31/2011) ; David Barrett (8/31/2011)
Sales/Marketing: Anna Griffin ; Leandra Fishman
General Counsel/Legal: Cheree McAlpine
Board

Outside board: (May no longer be on the board) Eoghan McCabe (Intercom Former CEO)
Company

Business description: Intercom is on a mission to make internet business personal. Our Customer Communications Platform helps businesses engage and support customers through personalized, messenger-based experiences – meaning happier customers and more efficient teams.Strong customer relationships are more important than ever. But the scale and nature of online business, combined with rising customer expectations, makes it difficult to build—and keep—those connections. That's why we're here. Sales, marketing, and support teams at more than 25,000 businesses use Intercom's all-in-one customer communications platform every day to drive faster growth through better relationships.
Customers include: Ancestry.combitlyInVisionKeen.ioNamelyNew RelicRackspaceShopifyTradeshiftYahoo!;  baremetrics
Capital

Rounds: 6
Recent Fundings: Mar 2018   Apr 2016
Capital raised: 240.7M
Last Round: 125.0M
Ownership: Private  
Angels/other VCs: Dan Martell (Flowtown);  Andy McLoughlin (Huddle);  David O. Sacks (Yammer);  Biz Stone (Twitter)

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Last Mentions


Overview
Record updated: Nov 2021
Sector: Software
Year Founded: 2011
Headcount: 1001-1250 as of Nov 2021
Rounds: 6
Recent Fundings: Mar 2018   Apr 2016
Capital Raised: 240.7M
Last Round: 125.0M
Ownership: Private