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P.O. Box 29045
San Francisco, CA 94129
Website Company Summary Management Team

CEO: Andy Kurtzig (11/30/2003)
President/COO/Operations: Pamela Webber (8/31/2020)
Technology: Adam Cohen
Sales/Marketing: Lisa Contoyannis

Outside board: (May no longer be on the board) Charles Schwab (Charles Schwab) Robert J. Finocchio (Informix Software Former President/CEO) Sanford R. Robertson (Francisco Partners Partner)

Business description: JustAnswer makes fast, affordable expert help available to people everywhere. We help them solve problems and answer questions by connecting them online with doctors, lawyers, vets, mechanics, tech support and more. Expertise – We put every Expert through an 8-Step Expert Quality Process, and we confirm their credentials with a third-party verification firm. Responsiveness – We strive to respond to customer needs for fast, affordable access to expert help 24/7. In fact, the average wait time for an expert response is an industry-leading 7 ½ minutes. Help – Our first priority is to help people, which is backed up by the JustAnswer Promise®: If you’re not happy, we will give your money back.

Rounds: 2
Recent Fundings: Oct 2012   Jun 2012
Capital raised: 50.7M
Last Round: 25.0M
Ownership: Private  
Angels/other VCs: Charles Schwab (Charles Schwab)

Last Tweets


Last Mentions

Record updated: Mar 2016
Sector: Internet
Year Founded: 2003
Headcount: 101-150 as of May 2013
Rounds: 2
Recent Fundings: Oct 2012   Jun 2012
Capital Raised: 50.7M
Last Round: 25.0M
Ownership: Private