Link Silicon Valley
The fastest way to connect to the people, companies and capital of Silicon Valley
Free 30 Day Trial Account
Sign Up | Log In
Search
 
My Lists

JustAnswer

P.O. Box 29045
San Francisco, CA 94129
USA
800-785-2305
Website Company Summary Management Team
Management

CEO: Andy Kurtzig (11/30/2003)
President/COO/Operations: Pamela Webber (8/31/2020)
Technology: Adam Cohen
Sales/Marketing: Lisa Contoyannis
Board

Outside board: (May no longer be on the board) Charles Schwab (Charles Schwab) Robert J. Finocchio (Informix Software Former President/CEO) Sanford R. Robertson (Francisco Partners Partner)
Company

Business description: JustAnswer makes fast, affordable expert help available to people everywhere. We help them solve problems and answer questions by connecting them online with doctors, lawyers, vets, mechanics, tech support and more. Expertise – We put every Expert through an 8-Step Expert Quality Process, and we confirm their credentials with a third-party verification firm. Responsiveness – We strive to respond to customer needs for fast, affordable access to expert help 24/7. In fact, the average wait time for an expert response is an industry-leading 7 ½ minutes. Help – Our first priority is to help people, which is backed up by the JustAnswer Promise®: If you’re not happy, we will give your money back.
Capital

Rounds: 2
Recent Fundings: Oct 2012   Jun 2012
Capital raised: 50.7M
Last Round: 25.0M
Ownership: Private  
Angels/other VCs: Charles Schwab (Charles Schwab)

Last Tweets


 

Last Mentions


Overview
Record updated: Mar 2016
Sector: Internet
Year Founded: 2003
Headcount: 101-150 as of May 2013
Rounds: 2
Recent Fundings: Oct 2012   Jun 2012
Capital Raised: 50.7M
Last Round: 25.0M
Ownership: Private