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Replicant

582 Market St #1117
San Francisco, CA 94104
USA
(866) 990-8712
Website Company Summary Management Team
Management

CEO: Gadi Shamia (1/31/2019)
Technology: Andrew Abraham (1/31/2017) ; Benjamin Gleitzman (07/31/2017) ; Meghna Suresh (01/31/2018)
Sales/Marketing: Greg Rigot ; Katie Hurley ; Nayan Mehta
Board

Outside board: (May no longer be on the board) Scott Beechuk (Norwest Venture Partners Partner)
Company

Business description: Replicant is the world’s first autonomous contact center that fully resolves tier-1 customer service issues over the phone using the power of voice AI. With Replicant, companies can provide 24/7 service, eliminate hold times, and scale elastically to meet high call volumes while improving customer satisfaction and reducing costs. Beyond resolving customer issues, Replicant transcribes every word that’s spoken by customers, giving companies deeper insights into customer data. It integrates into existing call center software to authenticate callers, escalate calls with context when needed, and captures call summary notes autonomously.
Capital

Rounds: 3
Recent Fundings: Sep 2020   Jan 2020
Capital raised: 35.0M
Last Round: 27.0M
Ownership: Private  
VCs include: Norwest Venture Partners Costanoa Ventures Bloomberg Beta Atomic ;  existing investor: Norwest Venture Partners;  Existing Investors - all participated ;  State Farm Ventures

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Overview
Record updated: Sep 2020
Sector: Internet
Year Founded: 2017
Headcount: 26-50 as of Sep 2020
Rounds: 3
Recent Fundings: Sep 2020   Jan 2020
Capital Raised: 35.0M
Last Round: 27.0M
Ownership: Private