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Serenova  Acquired by Marlin Equity Partners (2015  amount undisclosed )

7300 Ranch Road 2222 Building III, Suite 200
Austin, TX 78730
(650) 453-2700
Website Company Summary Management Team

Management: Greg Hanover (SVP & GM, Agent Services) Dennis Schmidt (SVP Operations) Jeff Thompson (SVP Product Management) Ryan Proudfoot (Sr. Product Manager) Lisa Jensen (Sr. Director of Human Resources)

Board: Ryan D. Downs (eBay SVP Operations) Douglas C. Carlisle (Menlo Ventures Managing Partner) Bill Trenchard (Serenova Chairman) Bill Gurley (Benchmark General Partner) Maynard G. Webb (Serenova Chairman) Joseph Hoffman (KPMG Former audit partner) Robert Enslin (SAP President of Customer Operations) Steve Capelli (Sybase Former President, Field Operations) David Hornik (August Capital Partner) James F. Watson (Presidio Partners)
Business Description

Serenova simplifies every aspect of the customer experience, from front office to back, to make life easier for you, your customers and your employees. The world’s most passionate, customer-focused brands achieve brighter interactions, deeper insights, and more meaningful outcomes with Serenova’s always-on, highly secure, true multi-tenant and instantly scalable Contact Center as a Service (CCaaS) platform, CxEngage. Headquartered in Austin, Texas, Serenova also has operations in California, Canada, the United Kingdom and Australia.
Customer on 5  Companies

Investor on  1  Companies

Acquirer on  2  Companies

Datasquirt ;  UserEvents

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Record updated: Apr 2017
Ownership: Acquired by Marlin Equity Partners (2015  amount undisclosed )