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1320 Harbour Bay Blvd. #180
Alameda, CA 94502
Website Company Summary Management Team

Management: Jack Iacobucci (Chairman);  Jack Gaither (COO);  Brian De Polo (Controller);  Pat Canad (VP R&D);  Buzz Brooks (VP Sales & Marketing);  Loren Kaun (VP Marketing);  John Novak (VP Sales);  Tom Rappath (VP Sales);  Russ Blake (Director of Marketing)

Business description: Line4, Inc. is a market leader in providing multimedia Contact Center Solutions that integrate people, computers, telephony and the Internet. These solutions improve the efficiency of a contact center through reduced costs and enhanced customer interaction. Line4's solutions have been installed in over 100 call centers across the US, processing 1.5 million calls per day, supporting 35,000 agents.
Customers include: Amway Corporation;  Baltimore GasAndElectric;  Bank of America/Nations Bank;  Blue Shield of California;  IRS;  Kawasaki;  MBNA;  Navy Federal Credit Union;  Sallie Mae;  Victoria's Secret Catalogue;  Whirlpool
Partners include: Aspect SoftwareDejimaNortel NetworksOraclePeregrine SystemsSiemensUnisys;  Avaya Technologies;  NEC America;  Syntellect;  YY Software;  Zland

Rounds: 6
Capital raised: 15.9M
Ownership: Private  
Corporate investors: AmeritechEDSSBC

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Record updated: Jan 2003
Sector: Communications
Year Founded: 1987
Rounds: 6
Capital raised: 15.9M
Ownership: Private